Director of Product (Canada)

🚀 Join Paystone and Craft the Future of Customer-Driven Growth! 🚀

At Paystone, we're not just building products; we're shaping the future of growth for small businesses. Our innovative solutions empower business owners with both hands-off and hands-on tools, ensuring every customer interaction is a step towards success. Rooted in our core Values of thinking people first, solving impactful problems, and building a better future, we're on a mission to revolutionize the way businesses thrive.

Your Job 

Join Paystone as our Director of Product and lead the charge in shaping the future of our innovative solutions. You'll be at the helm of our Product team, driving the vision and strategy for two of our core products - NiceJob and DataCandy. In this dynamic role, you'll coach and mentor a talented group of Product Managers and Designers, fostering a culture of creativity and excellence. If you're a proven leader with a passion for customer-centric, data-driven product management, we want you on our team!

Why join us?

Paystone is growing and evolving on a weekly and monthly basis. We’re getting hyper-focused on filling a market gap with our product, which is also growing. We’re a group of really passionate people who really like to pAush the status quo and do what’s right.

About our Team

We’re a team full of highly motivated and committed people. We’re evolving and changing, so if you thrive in places of transition, this is the place for you. We’re real people helping other real people solve their problems and we do it because that’s what good people do. So come work with some people who aren’t just good, they're great!

Your Focus:

• Product Strategy and Vision:
  • Define and communicate a compelling product vision and strategy that aligns with company goals.
  • Utilize data-driven insights to guide product development and decision-making processes.
• Customer-Centric Approach:
  • Advocate for the customer, ensuring their needs and feedback are at the forefront of product development.
  • Conduct and oversee regular market and customer research to inform product improvements and innovations.
• Leadership and Team Development:
  • Lead, mentor, and develop a team of product managers, fostering a culture of continuous learning and improvement.
  • Provide guidance and support to product managers in developing and executing their product strategies.
• Cross-Functional Collaboration:
  • Work closely with engineering, marketing, sales, and other departments to ensure successful product launches and iterations.
  • Facilitate clear and effective communication across teams to align on product goals and milestones.
• Performance Metrics and Analysis:
  • Define and monitor key performance indicators (KPIs) to measure product success and drive continuous improvement.
  • Leverage analytics to identify opportunities for product enhancements and growth.

Who you are:

• 10+ years of experience in product management, with at least 3 years in a leadership role.
• Demonstrated success in developing and executing product strategies that are data-driven and customer-focused.
• Strong leadership skills with a track record of coaching and mentoring product managers.
• Excellent analytical, problem-solving, and decision-making skills.
• Superior communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Nice to have; experience with merger & acquisition as it relates to evaluating synergies and unifying products into a single product
• Bachelor’s degree in Business, Marketing, Engineering, or a related field; MBA or advanced degree preferred.

Perks & Benefits

• Compensation tied to market data
• We reward for contribution
• Everyone gets equity
• Flexible Time-off
• We’re committed to career development
• Work from home

Our Mission

By joining Paystone, you are joining a team that is future-focused and driven by our mission of creating Customer Driven Growth.

By helping our clients create better experiences for their customers, and in turn, motivating their happy customers to share their experiences with others, our platform creates the momentum for our clients to gain more happy customers. In other words, we win when our customers do.

Curious?

Good! We want all the curiosity we can muster. Innovation stems from observation and questioning, so be eager, be innovative, and be ready to raise the bar.

Come check us out!!

paystone.com
datacandy.com
get.nicejob.com

About Us

Paystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing, is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands. Paystone's solutions are used at over 30,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.

**Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.**